This is an Upgrade for purchase with a 3/4" (19mm) wide nylon webbing collar purchase.
All hardware is in Stainless Steel - D-ring, Slide and Chain Martingale loop. Only available in 3/4" (19mm) wide and can be used for plain nylon collars or nylon and ribbon combos.
Due to the weight of the ss chain martingale and hardware the shipping costs are increased- place item in basket/cart with collar to purchase and the total will be there.
PLEASE READ our Policies here: http://www.etsy.com/shop/DogWalkies/policy
Note: Please check collars and leashes on a regular basis and repair or replace any damaged parts for safety reasons. Leashes and collars are your responsibility once you receive them, always keep your dog’s safety in mind and use responsibly. Not intended for unsupervised tie out. All collars and leashes are washable, by hand or gentle cycle in the washer (or top rack of dish washer). Hang to dry. We ship from Canada.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Due to the new GDPR privacy policies, there is a large amount of 'new' things, please read and contact us if you have any concerns.
1- Personal information collection:
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom orders, for example), if you contact me directly.
2-Why we need your information and how we use it:
3-Third parties we share information with:
5-Transfer of information:
We may store and process your information through third-party hosting services in Canada, USA and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. Presently, we do not use any transfer of information and do not transfer the information to any other parties.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) WE will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Dog Walkies, PO Box 294, St. Albert, Alberta T8N 1N3, Canada.
Christine: “Of course! We can even do new designs and patterns if you don’t see something you like. We don't personalize items only customize.”
Andre: "Yes for all custom orders. I just can’t make any martingales or harnesses in Biothane unless I can personally fit the dog for it.”
Christine: “All our collars are sold by width; all sizes are available for all widths. A small collar is 8- 13 inch adjustable, again regardless of width. Contact us if you need further clarification.”
Andre: “A ‘small’ collar size is the (adjustable) circumference. All sizes are the same cost, making it easier for customers to choose the correct size for their dogs. Width is your preference.”
We don't offer wholesale, sorry.
Christine: “We ship the least expensive way possible and this doesn’t include international tracking (which is an extra fee). The shipping notification and our policies will give you a general time as to when the package will arrive.”
Andre: “Tracking is available through the shipping options when you purchase as well as express shipping. Please remember we have to make the items and then ship them.”
Any item purchased with "EXPRESS SHIPPING" will be made ASAP, usually within a day or two. Otherwise, it is 1-2 weeks to make items. (All times are business days which excludes weekends and holidays)
We have found difficulty shipping to various countries. Russia, Italy, UAE, Turkey, China, Brazil, South Africa, and Syria are a few. If concerned, please contact us before purchase.
All collars and leashes are your responsibility once they are shipped.
Use items for their intended purpose only, no unsupervised use. Stay Safe.
Any damages incurred from the use of the collars or leashes are not our responsibility.
Any damage done by a dog (IE: scratching, biting, rough play etc.) isn't our responsibility.
As with similar items; fading, piling and snags might occur with the ribbon. This doesn't interfere with the integrity of the items, just aesthetics. Contact us if you have concerns.
If your collar or leash has any issues, contact us immediately and we will do our best to solve it.
We are not able to change your shipping address after purchase. Make sure it is correct BEFORE you pay. :)
Sorry everyone, I no longer make martingales with quick side release buckles (or combo collars, buckle martingales, etc.). The stress of the entire process wasn't worth it for me. There are lots of other shops that offer this style, so no worries! :)
Payment will be debited from your credit card, PayPal or payment method at the checkout, when the item is ordered. We then will hand make the item(s) to your specifications outlined in your order. Please allow for manufacturing and shipping transit times.